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Change of Policies

Important Announcement: Change of Policies

Dear all,

Please be informed that Animetsu Studio website will be undergoing changes on our shipping and pricing structure starting from 3rd May 2010, as follows:


-   Prices will be floating against Japanese Yen, which will be the base price for all items, instead of Malaysian Ringgit. In short, the price in Malaysian Ringgit will no longer be fixed. The exchange rate will be updated on weekly basis.
-   All pre-orders will no longer be subjected to placement of any deposits. However, strictly no cancellation is allowed after the preorder deadline. Depending on the frequency of cancellation, order amount, and reasons of cancellation, there is a possibility that we will stop taking orders from such customers who repeatedly ask for cancellation, in order to allow genuine customers to have better access to our stock.
-   All items will be accorded a 5% discount based on the Japan's Retail Price, except for exclusive items.
-   There will be no more free shipping within Malaysia, regardless of your total purchases. (No shipping or handling charges will be imposed for COD)
-   New payment procedure: Within seven days from the date we invoice you (or inform you of your grand total) by e-mail and NOT by SMS, failing which, your order will be automatically cancelled; unless we receive a valid reason for the non-payment, or late payment.
Note: Grand total = Item price + shipping charges
 -   For in-stock items, a combined order's payment due date is within seven days from our first invoice date, even if you placed an additional order after that.
 -   Your pre-orders will be invoiced after we have all of your order items ready.
Please do not send payment before we quote your grand total, even though you have ordered with us before and know our PayPal email address or bank accounts detail.
-   All of the above changes apply only for items starting from 3rd May 2010, items ordered before this date are not affected and will still be using the old policies.
-   Our FAQ have been updated, please read through and understand it clearly before you place any order. Please feel free to contact us anytime if you have any other questions, at inquiry@animetsu.com

The target for this transformation is to stream line the entire ordering processes and pricing scheme. This is also in preparation for the launching of our new Japan website, and we hope to bring in more attractive items.
In the mean time, with the 5% price reduction, you will experience an even better deal like no other in Animetsu Studio!
For example, had someone from Sabah brought a Nendoroid:
-       our regular Nendoroid price: 3,500yen
-       our price after the 5% discount: 3,333yen
-       handling charges for our new double-layer tougher packaging box: 60yen
-       shipping for one Nendoroid within the entire Malaysia: RM10
-       Grand total that you will need to pay (exchange rate may vary): 3,393yen + RM10 = ~RM126!


Now everyone can buy! ^_^